Nightwatch

Maja Nagelj

Update your payment method, subscribe and upgrade to a new plan

Payment and Plan Management

How to know what plan are you subscribed to currently.

Checking your current Nightwatch plan

How to subscribe, upgrade, and downgrade.

Subscribing, upgrading, and downgrading to a plan

Change your plan from Monthly to Yearly to enjoy a discount.

Changing your plan from Monthly to Yearly

How to request and upgrade to a custom plan.

Upgrading to a custom plan

Canceling your subscription plan

Plan

How to update your payment method, and what payment methods are accepted.

Updating your payment method

How to find your invoice for your payments.

Finding a copy of your invoice

Payment

I just upgraded my plan, and you charged me again for the new plan. How can I get a refund for my previous plan?

How do I fix this error: "A general error has occurred with Cardinal." or a "connection was reset"?

Can I extend my trial period?

Do I have to sign a long-term contract?

How can I reduce the price of a plan?

I cannot add my company card because I don't have a VAT. What can I do?

Do you have an affiliate program?

FAQs about payments and plans

© 2025 Nightwatch • Made by hand in 7 cities

Find answers and get help from Intercom Support and Community Experts

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