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Updating your payment method

How to update your payment method, and what payment methods are accepted.

Maja Nagelj avatar
Written by Maja Nagelj
Updated over 4 weeks ago

You can change your payment method at any time with the following methods.

For users with our old payment platform

Image 2021-06-24 at 12.46.03 PM
  • Log in to your account,

  • Click the '...' icon in the top navigation,

  • Choose Upgrade from the drop-down.

  • Click Update payment method,

  • Enter new payment info and click Save.

For users with the Stripe payment platform

If you're seeing that the above method and screenshot does not apply to you, then you should be able to update your payment method with these steps as you are paying through Stripe:

  • Click on your user icon in the top right corner,

  • Click "Settings", and then access the "Billing" page of the account,

  • Click the blue "Manage Stripe Billing" button,

  • Click "+ Add payment method" to add your card, and select it as default.

For annual subscriptions for tracking 1000 keywords and above, you can write to us via chat or email ([email protected]) and request an alternative payment option.

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