Skip to main content

AI/LLM Tracking in Nightwatch

Track how your brand appears across multiple AI models, and understand who AI recommends, why, and what influences those answers, with Nightwatch’s precision tracking and cross-model analysis.

Maja Nagelj avatar
Written by Maja Nagelj
Updated today

What is LLM Tracking?

More and more people are skipping traditional search and going straight to AI tools to find recommendations, compare products, and make decisions. LLM Tracking lets you monitor exactly how your brand shows up in those conversations.

Instead of just knowing where you rank on Google, you can now see:

  • Whether AI models mention your brand when answering relevant questions

  • How often you appear, and in what position

  • What sentiment surrounds your brand in AI responses

  • Which sources do AI models rely on when they talk about your space

  • How does your visibility compare to competitors across different models

overview dashboard

This is a new visibility layer that sits alongside your traditional rank tracking, and right now, very few businesses are paying attention to it.


Getting Started

Step 1: Prompt Research (SEO Agent)

Before adding prompts manually, use the Prompt Research feature to generate high-quality prompts based on real user questions. This helps ensure you're tracking what people actually ask, not just what you assume they ask.

You can use it in two ways:

  • Preset Prompt Templates — Select a template such as "AI Prompt Research," enter your topic, and the SEO Agent will collect and categorize common questions users ask about that topic.

  • Custom Prompt Mode — Write your own instructions to create fully tailored prompts for specific markets, research scenarios, or user intents.

After clicking Execute, you'll be taken to the SEO Agent workspace where the research runs, and a list of suggested prompts is generated. You can then review and add them directly to LLM Tracking.

prompts research

Step 2: Add Prompts

Prompts are the real-world questions users ask AI tools, for example: "What's the best CRM for small businesses?"

  1. Go to LLM Tracking → Prompts

  2. Click Add Prompt

  3. Configure:

    • Provider — ChatGPT, Perplexity, Google AI Overview, Google AI Mode

    • Location & Language — Target the market relevant to your tracking goals

  4. Save and start tracking

Step 3: View Results

Nightwatch automatically gathers and analyzes AI responses on a regular refresh schedule, so results update without any manual work on your end.

For each prompt, you'll see:

  • Entities — brands, products, or companies detected in the response

  • Position — where in the response each entity appears

  • Sentiment — whether the mention is positive, neutral, or negative

  • Cited domains — which sources the AI referenced

Click the 👁️ icon next to any prompt to preview the full AI response and see exactly how your brand is being talked about.

💡 Tip: Good prompts sound like real questions, not search queries. Think: "What's the best tool for tracking local SEO rankings?" rather than "SEO rank tracker."


Overview Dashboard

The Overview dashboard is your high-level summary of how your brand is performing across all tracked prompts and AI models.

Key metrics:

Average Visibility — The percentage of prompts where your brand appears, averaged across all models and the selected time period.

Visibility — Your current visibility score at this point in time.

Share of Voice — How much of the total AI conversation in your space belongs to your brand, compared to everyone else being tracked.

Sentiment — A score that reflects whether AI responses mentioning your brand are positive, neutral, or negative.

Detailed Charts

Entity Visibility graph — shows how your visibility changes over time. Switch between day, week, and month views to spot trends.

Citation Appearance chart — shows how often your brand is being cited across AI responses, broken down by source.

Top Performing Entities — a quick look at which brands are showing up most across your prompts.

Top Citation Sources — the websites being cited most frequently in AI answers related to your tracked prompts.

💡 Tip: Use the date range selector in the top right to compare different time periods and catch shifts early.


Prompts Dashboard

Prompts are the questions you track across AI models. Think of them the same way you think of keywords in traditional SEO — they represent what your potential customers are actually asking.

What you can configure per prompt

  • The question or phrase to track

  • Which AI provider and model (e.g., ChatGPT UI, Perplexity UI, Gemini, Google AI Mode, AI Overview)

  • The target country

  • Tags to organize prompts by topic, client, or campaign

What you'll see

For each prompt, Nightwatch shows visibility, mention count, position, number of entities detected, and when it was last refreshed.

Choosing the right prompts

Write prompts the way a real user would ask an AI. Focus on intent, not keywords.

Good examples:

  • "What tools do SEO agencies use for rank tracking?"

  • "Which platforms are best for managing local SEO for multiple clients?"

  • "What's a good alternative to SEMrush for keyword tracking?"

💡 Tip: Use the Prompt Research feature to get suggestions based on your industry. It's a fast way to discover angles you might not have thought of.


Brand Entities Dashboard

Brand Entities is where you set up the brands you want to track — your own and your competitors. Once added, Nightwatch detects when these brands appear in AI responses across all your prompts.

What you'll see per entity

  • Visibility — how often the brand appears across all prompts

  • Change — how that visibility is shifting over time

  • Share of Voice — the brand's slice of the total AI conversation

  • Avg Position — where in the AI response the brand typically appears

  • Sentiment — whether mentions are positive, neutral, or negative, and how that's trending

This makes it easy to spot if a competitor is gaining ground in AI responses, or if your own visibility is shifting, before it becomes a problem.

💡 Tip: Add your top competitors as entities from the start. The comparison data is often where the most useful insights come from.


Citations

Citations shows which websites AI models are referencing when they answer questions in your space. This is one of the most strategically valuable views in LLM Tracking.

When an AI answers a question, it draws on specific sources. The sites it cites most frequently have an outsized influence on what it says, and who it recommends.

What you'll see

  • Which domains are cited most often across your prompts

  • How many times each source is mentioned

  • The average position each source appears in

  • Which specific prompts triggered each citation

Why this matters

If a highly cited publication is writing content that favors a competitor, that directly shapes AI recommendations. If you can get your brand or content featured on those same sources, you improve your chances of being recommended.

This creates a clear strategy: find the publications with the most influence in your space, and focus your content and outreach efforts there.

citation dashboard

💡 Tip: Combine citation data with SEO Agent to turn what you're seeing into concrete outreach opportunities.


Source Matrix Intelligence

Source Matrix gives you a cross-view of which publications are mentioning which brands, across all your tracked prompts and AI models. It's displayed as a grid, with citation sources on one side and brand entities across the top.

The numbers in each cell show how many times a given source has mentioned a specific brand. Higher numbers mean a stronger association between that source and that brand in AI responses.

How to use it

Source Matrix helps you answer questions like:

  • Which sources are driving the most mentions for my competitors?

  • Are there publications citing competitors that aren't citing me yet?

  • Which sources have the broadest influence across multiple brands in my space?

This view works particularly well for agencies — it gives a clear, visual competitive picture that translates easily into client conversations and reporting.

🔬 Note: Source Matrix is currently in beta and is actively being developed. New capabilities will be added over time.


Classifications

Classifications let you categorize AI responses based on how your brand appears — whether as a direct recommendation, a comparison, a mention in passing, and so on.

This helps you understand not just whether you were mentioned, but in what context, so you can focus on the types of mentions that matter most to your goals.


LLM Tracking + SEO Agent

LLM Tracking tells you what's happening. SEO Agent helps you address it.

Once you've identified which sources are influencing AI responses in your space, SEO Agent can help you act on that — from spotting content gaps and topic opportunities to supporting outreach to the publications that carry the most weight.

If you'd like SEO Agent credits enabled on your account, reach out to our support team, and we'll get it set up.


Frequently Asked Questions

Which AI models can I track?

You can track across ChatGPT, Perplexity, Google AI Mode, and AI Overview. Gemini is supported for plans with 300 prompts +.

More models are being added over time.

How often are prompts refreshed?

Regular refresh frequency is daily. But it can be adjusted to weekly for custom enterprise plans. You can see the last refresh time next to each prompt in the Prompts view.

How is this different from traditional rank tracking?

Traditional rank tracking shows where you appear on search engine results pages. LLM Tracking shows how AI models talk about you — a different channel with distinct dynamics and influencing factors.

Can I use this for client reporting?

Yes. The data in LLM Tracking can be included in Nightwatch reports, making it easy to show clients their AI visibility alongside traditional ranking data.

I don't see my brand appearing at all. Is something wrong?

Not necessarily. It may mean your brand isn't being mentioned in AI responses for those prompts yet — which is exactly the kind of insight LLM Tracking is designed to surface. Start by reviewing which sources are being cited and work from there.

You can test and add different prompts so you see how it affects visibility.


Have questions or need help setting up LLM Tracking? Reach out to our support team — we're happy to help you get the most out of it.

Did this answer your question?